AutoPV is a utility-scale solar PV design platform developed by 7SecondSolar ("we", "us", "our"), with offices in Cape Town (South Africa), Lenno (Italy) and New York (USA). This policy explains what personal information we collect when you visit autopv.io, contact us, book a demo or use the AutoPV platform, how we use it, and the choices you have.
Information you give us: your name, email address, phone number, company, job title and anything you include in a message when you contact us, book a demo or set up an AutoPV account.
Information we collect automatically: technical details such as your IP address, browser, device type and the pages you visit, collected through cookies and similar technologies.
Project information: if you use the AutoPV platform, we store the project data you upload or create so we can provide the service to you.
To reply to your questions, arrange and run product demos, set up and support your AutoPV account, improve our website and services, send you information you have asked for, and meet our legal obligations. We do not sell or rent your personal information to anyone.
We only use your information when we have a valid reason to: because you have given consent, because we need it to provide a service you asked for, because we have a legitimate business interest that does not override your rights, or because the law requires it. We follow the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) in the European Union.
Only trusted service providers that help us run our website and business, such as hosting, email, calendar booking and analytics providers, and only so they can provide those services to us. We may also share information if the law requires it or to protect our rights.
Because we operate in South Africa, Europe and the USA, your information may be processed in any of these regions. When it is, we take steps to keep it protected in line with this policy.
We keep personal information only for as long as we need it for the reasons above, or as long as the law requires. After that, we delete it or make it anonymous.
We use appropriate technical and organisational measures to protect your information from loss, misuse and unauthorised access. No system is completely secure, but we work hard to keep your information safe.
We use cookies to make our website work, remember your preferences and understand how visitors use the site. You can accept or reject non-essential cookies through our cookie banner, and clear or block cookies in your browser settings at any time.
Depending on where you live, you can ask us to tell you what personal information we hold about you, correct anything that is wrong, delete your information, or stop or limit how we use it. You can also withdraw your consent at any time.
If you are unhappy with how we have handled your information, you can complain to a data protection authority, such as the Information Regulator in South Africa or the supervisory authority in your EU country. We would appreciate the chance to sort it out with you first.
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
For questions about this policy or to make a request about your information, email support@7secondsolar.com.
